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On-line guide to managing change for senior managers in
public services which stresses putting users' needs at centre
stage. Identifies and addresses challenges in delivering
tangible improvements, drawing on practical experience in
public and private sectors. Includes case studies. (Report
also available for download.) |
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Knowledge base intended to bring together the best expertise,
ideas and solutions for local authorities, fully validated
and gathered together in one place. Toolkits (including Community
Planning) feature case studies, FAQs and briefings, how to
do it guides and routemaps. |
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Site dedicated to the Invest to Save Budget (ISB) which
provides funds to encourage public bodies to reconfigure
elements of their work or to initiate new processes to provide
innovative, or streamlined, or simply better modes of service,
jointly developed and delivered. Includes guidance and case
studies (HM Treasury) |
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Quick and intensive peer review scheme carried out by teams
who perform the role of the "critical friend", intended to
identify improvement actions and provide opportunities to
learn and share experiences at local, regional and national
level. The benchmark used in the programme features effectiveness
in alliance and partnerships. Reports on individual local
authorities are available on this website. |
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Two guides for download: "Organisational Change: A Review
for Health Care Managers, Professionals and Researchers",
a review of models of change management to help managers
and professionals find their way around the literature and
consider the evidence available about different approaches
to change. "Making Informed Decisions on Change" encourages
readers to reflect on and share what helps and hinders successful
change to improve the quality of services. (National Co-ordinating
Centre for NHS Service Delivery and Organisation Research
& Development) |
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Website holding over 1,000 case studies of initiatives
across the Modernising Government agenda. Many involve inter-agency
working. (Cabinet Office) |
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Guide to help organisations bring the best out of their
people, based on the premise that the most powerful resource
for change and improved performance is the people who already
work for the organisation. Also relevant to partnerships.
Available in interactive and downloadable formats. (Department
of Trade and Industry) |
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This toolkit, produced by IDeA Knowledge, sets out to provide
users with "the what, why and when of LSPs, as well
as who does them well, and how". The site includes case
studies, articles, and links. |
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National Audit Office assessment of five joint working
initiatives in achieving improvements in public services
(Rough Sleepers, Early Years Development and Childcare Partnerships,
Business Links and British Trade International) |
